Shipping and Return Policy

WE SHIP PRODUCTS WORLD WIDE.

 Return or exchange a product with our 100% money back guarantee.

 

 If you are not satisfied with your order, you can return the item to us within 15 days in its original condition.

 

 Item will only be accepted for return if they are received within 15 days of delivery unless we have notified you otherwise.

 Kelce’s Uniquehair and Collaborating Brands will not replace or refund for a products that have been worn or damaged.

 HOW TO RETURN YOUR ITEMS VIA MAIL:

Please DO NOT send your returned items back before contacting us First.

 Please Call (+2316095315124) or email us at Kelcesuniquehair@gmail.com to initiate a return Before mailing your items so that our customer service representative can assist you with your return.

 

• We can only accept returns with valid proof of purchase.
  – You must include a printed copy of the receipt as proof of purchase.
  – If you do not have your original receipt, you can provide the customer service representative with your order number so that they can locate a copy of your receipt. Yea
• Once your return or exchange meets all the above requirements, please mail your items back to our warehouse.
  – The item is your responsibility until it reaches us. Therefore for your own protection, we recommend that you send the parcel using a delivery service that insures you of the value of the goods.
  – Additionally, the cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
• We will then issue a full refund upon receipt of your items.
  – Once your items reach our warehouse, you will be refunded, excluding the original delivery charge.
• Alternatively, if preferred, we will exchange the item.